—— Frequently asked questions
Answers, in one place
Everything you need to know about recycling your used cooking oil with POIL, from scheduling a pickup to how we turn it into clean energy.
—— For partners & businesses
Every batch we collect is tracked through our digital system from the point of collection to final delivery, creating an unbroken ISCC chain of custody. As an ISCC certified operator, we maintain full, auditable documentation across all markets, so partners receive feedstock that meets the compliance and sustainability requirements of European refineries.
Yes. We process over 4,500 metric tonnes of UCO per month and operate across 10 markets in the MENA region and Europe. Our collection network spans households, restaurants, and commercial food businesses, giving us a reliable, high-volume supply that scales with demand. Contact our team to discuss volumes and delivery terms.
Food businesses can arrange flexible, fully compliant collection tailored to their volume and schedule, from a single location to national chains. We handle the logistics and provide the documentation needed for regulatory compliance. Get in touch to set up a recurring service that fits your operation.
We collect used cooking oil from households and restaurants across our markets in the MENA region and Europe. The oil undergoes a rigorous treatment process in our facilities, after which the treated oil is shipped to refineries for the production of biofuels.
We exclusively collect used cooking oil derived from vegetable sources.
—— using the app
The POIL Group app makes sustainable living effortless. Schedule your used cooking oil (UCO) pickups through the app and we’ll handle the rest. Consistent, responsible disposal is rewarded through our loyalty program. As an ISCC certified company, we adhere to the highest standards for collection and processing, ensuring your UCO is recycled into valuable biofuels.
Open the app, go to the ‘Schedule Pickup’ section, and choose the date and time that suits you. Confirm your details and we’ll take care of the rest.
Yes. Go to the ‘My Requests’ section in the app and select the pickup you’d like to modify or cancel.
Yes, the app shows real-time tracking of how much oil you’ve recycled and how it’s contributing to a greener future.
No, the POIL Group app is free to use. You may also be eligible for rewards, depending on your location.
STILL HAVE A QUESTION?
Our team is happy to help with anything that isn’t covered here.